Press Release
UG Solutions Prepared for Next Steps in Gaza
The return of hostages to Israel and prisoners to Gaza moves the President Trump-led Peace Plan into Phase II
FAQs
On May 27 the first distribution executed by UG Solutions was described by at least one contractor as a “complete failure” with hungry Palestinians rushing the gate, climbing over the walls and taking everything. Any comment?
We expected distribution to be chaotic and it was. That’s the reality of trying to feed starving people.
Our job is to feed them safely, which is what we did, and we continue to adapt to a changing daily environment.
Since May 27, UG Solutions has failed to put in place a method to track who is getting aid and how much. Is this an accurate representation of the challenges faced by the operation? If not, why not?
In Gaza, no aid distributions are happening in an orderly fashion. Once food security is restored to Gaza, GHF will begin to put greater controls in place on aid distribution, but until the population has food security any effort to do so would be overwhelmed and overrun as is happening with all aid deliveries across Gaza at present.
On May 29, a UG Solutions fired into a crowd of Palestinians at site 4. It was supposed to be a warning shot but he shot into the crowd and a man was seen falling to the ground. The contractor said “Woohoo, Hell yeah boy” and a second contractor said, “Damn I think you got one.” Is this accurate?
Absolutely not. Our first priority is the security of everyone at our sites. No Gazans have been shot at by the GHF team, period.
The contractor heard in the video encouraging IDF fire was disciplined for this behavior and subsequently fired.
A UG Solutions contractor complained to management at the command center that this was illegal. The contractor has said that managers witnessed the shooting on camera at the command center. But nothing was done. Is this accurate?
This is absolutely false, just as the claim above is false. There was no shooting. We have directly spoken with the people named in this situation and all confirm this never happened. Further, the UG Solutions manager named was not even in this role on May 29th, further undermining the credibility of the source’s claims.
On June 10, an IDF official ordered a UG Solutions contractor to shoot at three children who appeared to be under the age of 10 for climbing onto a wall. The contractor refused. A UG Solutions leader reprimanded the contractor for telling the client (the IDF) no. The contractor asked if he was supposed to shoot the children and said he was quitting because their behavior was criminal and illegal. Is this accurate?
This is a wildly provocative and completely false allegation that has been confirmed with multiple sources to be wholly inaccurate. Any allegation to the contrary is libelous and we expect to be escalated legally. There are multiple sources who will confirm this is total and utter nonsense.
Has UG Solutions threatened former employees with unspecified actions if they speak out about their experiences?
No. UG Solutions takes all claims seriously and operates with the highest standards of integrity, professionalism, and accountability. We have an internal process in place that allows any personnel to report concerns or incidents through appropriate channels. Every report is fully investigated, and action is taken when warranted. We do not ignore issues — we resolve them through fact-based, fair, and lawful means.