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BBC Bias Unveiled
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BBC Bias Unveiled
North Carolina – 11 November 2025
This week’s resignation of BBC’s CEO Tim Davie and CEO of BBC News Deborah Turness was welcomed by UG Solutions cadre of American veterans working to support humanitarian aid delivery in Gaza. For months, UG Solutions was smeared and defamed by biased and ill-informed reporting that resulted in real life consequences including death threats, legal actions, and harassment of our staff and contractors. We can only hope that moving forward, the BBC will live up to its mandate to provide impartial news where all sides of an argument, situation, or event have equal coverage.
On many occasions, BBC journalists would request UG Solutions responses to questions which we were happy to provide with context and additional information. A vast majority of these responses were disregarded in BBC reporting or were used as fodder for responses by pro-Hamas organizations such as the Council on American-Islamic Relations (CAIR). Amplifying discredited former contractor Anthony Aguilar, despite UG Solutions providing robust legal and internal documents that proved Aguilar was dishonest, is but one example of how the BBC was not an honest actor in its dealings with UG Solutions, despite our good-faith efforts to assist them to maintain journalistic standards.
UG Solutions believe that BBC knew that as a primary news outlet that other media would republish or share their reporting, magnifying the half-truths and blatant disinformation about our work, our relationships with the Gazan public, and intentions in supporting aid delivery. Going forward, we will not take on faith that BBC journalists will “do the right thing” by including any information that we provide or responses to their queries. In the sense of full transparency, we will post their questions and our responses to our website for all to access – BBC leadership, other journalists, and the general public.
About UG Solutions:
UG Solutions is a purpose-driven organization dedicated to enhancing safety and security in complex humanitarian environments. With a foundation in service and a steadfast commitment to supporting vulnerable populations in high-risk areas, we work globally to address urgent and evolving challenges.
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UG Solutions Prepared for Next Steps in Gaza
North Carolina – 13 October 2025
UG Solutions (UG) welcomed the return of Israeli hostages who were held in Gaza for over two years as a part of the President Trump-led peace initiative. As a part of the previous ceasefire, we understand that delicate process that enables hostages to return to their families and Palestinian prisoners returned to their homes. The International Committee of the Red Cross and Red Crescent (ICRC) should be lauded for enabling this vital transfer, without a doubt overcoming challenges ranging from coordinating a hand-over location to finding safe routes for their vehicles to move to and from the collection spots.
Early indicators suggest that the situation in Gaza may be tenuous for the short to mid-term as the remnants of Hamas and clans vie for control of neighborhoods, cities, and the Gaza Strip as a whole. For the humanitarian community, this power struggle will make aid delivery even more precarious than during the previous ceasefire or prior to the onset of the war. As the lone international security firm with experience on the ground in the last year, UG stands ready to continue its work with the Gaza Humanitarian Foundation (GHF) or any other international organizations or local nongovernmental organizations that believe that an increased security posture would better protect their staff, aid supplies, and logistics lines.
Our cadre of American veterans each have decades of experience in areas facing civil unrest, terrorist threats, and limited to no governance. In sum, their knowledge of Gaza and what is likely forthcoming is second to none and positions UG as the go-to security firm to help those focused on rebuilding and delivering aid in the second phase of the peace plan. In addition, UG’s connections back to the U.S. Department of War and allied nations’ militaries and security services can enable seamless coordination between the soon to be established multinational forces and the humanitarian community. UG remains committed to the people of Gaza and those delivering vital humanitarian aid.
About UG Solutions:
UG Solutions is a purpose-driven organization dedicated to enhancing safety and security in complex humanitarian environments. With a foundation in service and a steadfast commitment to supporting vulnerable populations in high-risk areas, we work globally to address urgent and evolving challenges.
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UG’s Commitment to Gaza Continues
North Carolina – 10 September 2025
The implementation of President Trump’s plan to end the war in Gaza is a major move forward for the people of Gaza, Israel, and the broader Middle East towards a durable peace. As the security provider operating in Gaza since the Winter 2025 ceasefire, UG Solutions understands first-hand the sensitive time that Gaza is in and the intense coordination that will be required for the upcoming hostage handover. We remain committed to our work in Gaza, especially to help people obtain humanitarian aid in a safe manner.
The need for humanitarian aid in Gaza is great, far more than any one organization can provide, as the Gaza Humanitarian Foundation has stated on numerous occasions. As the United Nations (UN), international nongovernmental organizations (NGOs), and local Palestinian NGOs ramp up aid delivery in accordance with the UN 2720 system, UG Solutions remains ready to assist with any security needs that may arise to protect personnel, logistics lines, and infrastructure. Without a doubt, the coming weeks will be unsteady as a new leadership structure for Gaza comes into existence, the flow of people back to their home areas commences, and aid delivery comes back on-line for organizations that were inactive over the last several months. Our cadre of American veterans have some of the best insights on the current security realities on the ground and ways to best mitigate threats.
UG Solutions is proud of its work at the GHF’s Secure Distribution Sites (SDSs) where we prevented the looting of aid trucks, protected the SDS infrastructure, and provided medical care to thousands of Gazans from late May 2025 until today. The babies our medics helped to deliver at the SDSs are coming into life in a new Gaza, one that we have strong optimism for. Our mission at the SDSs is not over and we are honored to continue serving the GHF, and more importantly, the people of Gaza.
About UG Solutions:
UG Solutions is a purpose-driven organization dedicated to enhancing safety and security in complex humanitarian environments. With a foundation in service and a steadfast commitment to supporting vulnerable populations in high-risk areas, we work globally to address urgent and evolving challenges.
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PRESIDENT TRUMP LED PEACE EFFORTS IN GAZA
North Carolina, USA – 29 September 2025
UG Solutions emerged as a needed security arm for those involved in humanitarian efforts in Ukraine in 2023. We may be comprised of American veterans, but our focus is on delivering best in class security to ensure that aid delivery, humanitarian staff, and the logistics lines needed to move aid to storage and distribution locations are protected.
As the security partner of choice to staff the vehicle checkpoint as a part of the Winter 2025 ceasefire between Israel and Hamas, we were trusted by both sides to act professionally and with integrity. We built relationships with the local community and streamlined screening and passage of international organizations and international nongovernmental organizations. The 9/11 veterans on our team understand the constantly changing nature of warzones and that peace is all too fragile, especially in Gaza. Daily, we refine our operations to meet the needs of the Gazan people, so that they feel comfortable once they are inside a distribution site that we secure. Our medics are vital gap fillers for a collapsed Gazan healthcare system, our security personnel work with local Gazan staff to streamline distributions, and our leadership builds relationships with NGOs operating in the Strip.
Today’s press conference with President Trump and Prime Minister Netanyahu signals that peace is finally near. UG Solutions remains committed to supporting the humanitarian relief effort in Gaza and to delivering security to aid delivery work that respects the Gazan people and understands the concerns of the Israeli people. We look forward to working with the Peace Board and the many organizations that will bring peace, stability, and reconstruction to Gaza.
About UG Solutions:
UG Solutions is a purpose-driven organization dedicated to enhancing safety and security in complex humanitarian environments. With a foundation in service and a steadfast commitment to supporting vulnerable populations in high-risk areas, we work globally to address urgent and evolving challenges.
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Statement from UG Solutions Regarding Target Terrorist Attack on Our Personnel
This morning, two American members of the UG Solutions team in Gaza were injured in a targeted terrorist attack while distributing aid at the Gaza Humanitarian Fund (GHF) site in Khan Younis. No local workers or civilians were harmed in the attack.
UG Solutions personnel received medical care and are in stable condition. The injuries are not life threatening.
UG Solutions echoes what our partner GHF has repeatedly said in their warnings of credible threats against American personnel, Palestinian aid workers, and the Gazan civilians receiving aid from GHF sites. In fact, twelve local workers assisting the effort have been killed by Hamas terrorists, while others have been tortured and injured. Today’s attack is yet again a confirmation that those threats are indeed real.
UG Solutions remains committed to the safe delivery of aid in Gaza and will remain steadfast in our partnership with GHF, our local partners and the people of Gaza.
UG Solutions personnel are comprised of America’s best—men and women who have lived lives of service and sacrifice. To date, they have secured the delivery of over 60 million meals to Gazans. We will continue to stand shoulder to shoulder with those in need despite the risks.
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Press Release
Yesterday, the AP ran a story and posted a video that included several false accusations, lies and speculative, unsupported accusations provided by a disgruntled former contractor, who is retaliating after we removed him from our mission for behavior that was below our high standards. In response, and in the interest of transparency, we are releasing two full, unedited videos about the incident – the full video the AP share (not just the clip which fed their false narrative) and a second video which shows the events immediately following. These videos not only clarify what happened, but provide critical context, which contradicts that AP’s reporting and shows that the accusations are unfounded.
When the AP first came to us with these allegations, we asked to see the video in question, and they refused. If they had shared it with us, we would have immediately been able to debunk it. But for reasons only they can explain – and which we believe are below the threshold of journalistic standards – they did not. Their irresponsible reporting amounts to gossip mongering and is disappointing, to say the least. We hope that other journalists will set a higher bar for themselves and their sources moving forward.
Finally, because we have been receiving numerous press inquiries related to the AP’s reporting, we are sharing a full FAQ below, to set the record straight.
FAQs
On May 27 the first distribution executed by UG Solutions was described by at least one contractor as a “complete failure” with hungry Palestinians rushing the gate, climbing over the walls and taking everything. Any comment?
We expected distribution to be chaotic and it was. That’s the reality of trying to feed starving people.
Our job is to feed them safely, which is what we did, and we continue to adapt to a changing daily environment.
Since May 27, UG Solutions has failed to put in place a method to track who is getting aid and how much. Is this an accurate representation of the challenges faced by the operation? If not, why not?
In Gaza, no aid distributions are happening in an orderly fashion. Once food security is restored to Gaza, GHF will begin to put greater controls in place on aid distribution, but until the population has food security any effort to do so would be overwhelmed and overrun as is happening with all aid deliveries across Gaza at present.
On May 29, a UG Solutions fired into a crowd of Palestinians at site 4. It was supposed to be a warning shot but he shot into the crowd and a man was seen falling to the ground. The contractor said “Woohoo, Hell yeah boy” and a second contractor said, “Damn I think you got one.” Is this accurate?
Absolutely not. Our first priority is the security of everyone at our sites. No Gazans have been shot at by the GHF team, period.
The contractor heard in the video encouraging IDF fire was disciplined for this behavior and subsequently fired.
A UG Solutions contractor complained to management at the command center that this was illegal. The contractor has said that managers witnessed the shooting on camera at the command center. But nothing was done. Is this accurate?
This is absolutely false, just as the claim above is false. There was no shooting. We have directly spoken with the people named in this situation and all confirm this never happened. Further, the UG Solutions manager named was not even in this role on May 29th, further undermining the credibility of the source’s claims.
On June 10, an IDF official ordered a UG Solutions contractor to shoot at three children who appeared to be under the age of 10 for climbing onto a wall. The contractor refused. A UG Solutions leader reprimanded the contractor for telling the client (the IDF) no. The contractor asked if he was supposed to shoot the children and said he was quitting because their behavior was criminal and illegal. Is this accurate?
This is a wildly provocative and completely false allegation that has been confirmed with multiple sources to be wholly inaccurate. Any allegation to the contrary is libelous and we expect to be escalated legally. There are multiple sources who will confirm this is total and utter nonsense.
Has UG Solutions threatened former employees with unspecified actions if they speak out about their experiences?
No. UG Solutions takes all claims seriously and operates with the highest standards of integrity, professionalism, and accountability. We have an internal process in place that allows any personnel to report concerns or incidents through appropriate channels. Every report is fully investigated, and action is taken when warranted. We do not ignore issues — we resolve them through fact-based, fair, and lawful means.